Contact and support

Help for your MailOn.Cloud service and application.

Existing customers can contact the MailOn.Cloud team for account, mailbox, migration and Windows application support. New customers can discuss package selection and onboarding.

Existing customer

Application and service support

Get help with sign-in, synchronization, sending or receiving, offline access, attachments, notifications, contacts, calendars and mail-client configuration.

[email protected]
New B2B service

Sales

Discuss package selection, domain portfolios, mailbox capacity, storage, migration and commercial questions.

[email protected]
Ready to proceed

Order

Select a plan and provide the business, domain and mailbox details needed to begin onboarding.

Start an order
Use your inbox

Webmail

Open the browser-based mailbox interface from any supported device.

Open webmail

Include enough detail for a safe, useful answer.

For application support, include the affected MailOn.Cloud account, Windows version, application version, what you expected, what happened and the steps that reproduce the issue. Attach screenshots only after removing passwords, recovery codes, message content and other confidential information.

Start a support request
Legal and privacy

Public information for customers and Store users

Review how MailOn.Cloud processes information, the terms governing the online service and the licence information for the Microsoft Store application.